Welcome to Vietnam Travel DMC. By accessing our website, booking our services, or using any of our travel-related products, you agree to comply with and be bound by the following Terms & Conditions.
Please read these terms carefully before making a booking
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions
If you do not agree with any part of these terms, please do not use our website or services
All bookings are subject to availability and confirmation by Vietnam Travel DMC
All bookings are subject to availability and confirmation by Vietnam Travel DMC
- Required customer information has been provided
- Applicable payments or deposits have been received.
- Written confirmation has been issued by Vietnam Travel DMC
All prices displayed on our website are subject to change without prior notice
The final confirmed price will be provided at the time of booking and may include:
- Accommodation
- Tour guide services
- Entrance fees
- Meals as specified in the itinerary
Additional personal expenses are not included unless otherwise stated
Travelers are responsible for:
- Providing accurate personal information.
- Ensuring passports and travel documents remain valid.
- Obtaining necessary visas and permits.
- Following local laws and regulations.
- Respecting local customs, culture, and the environment.
Vietnam Travel DMC is not responsible for losses resulting from incorrect information or invalid travel documents.
Vietnam Travel DMC reserves the right to make reasonable changes to itineraries, schedules, accommodations, transportation, or activities due to:
- Weather conditions
- Natural disasters
- Government regulations
- Transportation disruptions
- Safety concerns
- Other circumstances beyond our control
Whenever possible, equivalent alternatives will be arranged.
Cancellation policies may vary depending on the tour package, accommodation provider, airline, or service supplier.
Any applicable cancellation fees or refund conditions will be communicated at the time of booking.
Travel insurance is strongly recommended for all travelers.
Insurance coverage may include:
- Medical emergencies
- Trip cancellations
- Lost luggage
- Travel delays
- Personal liability
Vietnam Travel DMC is not liable for losses that would otherwise be covered by travel insurance.
Refund processing times may vary depending on payment methods and service providers.
Vietnam Travel DMC acts as an intermediary between travelers and various service providers, including hotels, airlines, transportation companies, cruise operators, and local suppliers.
We are not responsible for:
- Delays or cancellations caused by third parties
- Acts of nature or force majeure events
- Loss, theft, or damage to personal belongings
- Injuries, illnesses, or accidents occurring during travel beyond our reasonable control
The collection and use of personal information are governed by our Privacy Policy.
By using our services, you consent to the collection and processing of information as described in the Privacy Policy.
